Raffaello - Milan

very helpful staff and excellent facilities --good access to Milan centre (by tram at one euro --fun)

staff were very welcoming and helpfull -room was good with all necessary facilities

The hotel room was very roomy with a large bathroom. It was clean and well kept in repair.

It would have been good to have some instructions on the website on how to get from the Bovisa station to the hotel. WIe arrived from Malpensa airport at the Bovisa station expecting that there might be a taxi stand. In the end, we had to call for a taxi. Without instructions and not knowing the language, this was a challenge. If I would have had some instructions prior to arrival, I would have been prepared.

Quiet, comfortable, Gave us a good nights sleep and a good breakfast. All you could ask really as no other meals are provided.

I booked the hotel because your web site advertised the fact that a shuttle bus was available for exhibitions at Fiera Milano City. It was not. Advice from the hotel staff was take a tram and "few minutes walk" from nearest stop. The walk was longer than expected and not appreciated when the day was to be spent walking around an exhibition. Taxi back was an extra cost.

Your staff wanted to reap me off by insisting that I watched pay TV which is false. It was very bad to charge for service not render or demanded.

Excellent location which was easy to find and a sensible distance from the Malpensa airport without a satnav or map. It is also within a short distance of the centre of Milan by car and a tram stop is just outside the hotel. Car parking is offerred for a charge though parking is easy on the street, just do what the Italians do. If you want quick access to Milan and the Autostrada in a quiter district of Milan then this is a definite must hotel to stay at. Check in and out was simple and pleasant and staff were all Italian. The bed is massive and bathroom spacious and well equiped as well as a walk-in wardrobe. The decor is fairly basic but you are not paying for the BS you get with other hotel chains such as Hilton. To be honest why pay Hilton prices when you can get everything you really need at this hotel and be in such a perfect location. The fairground exhibition area was a simple 8 minute drive away also, perfect. Strongly recommended.

Location, simplicity, price and everything above.

I was more than satisfied and I have already recomended it as a perfect choice.

Nice and clean rooms, restaurants nearby.

Loved the restraunt across the street great Italian food, good wine great price . Tram in front of hotel takes you to city center or train station. Grocery store around corner nice hotel bar great bartender Mario staff helpful rooms clean will stay again

The hotel was good great bartender Mario, Italian restraunt across street great food. Good price, tram in front of street takes you to city center duomo great hotel for the money

It was not far from Fiera City Milano. Could get a taxi quickly. Taxi not so expensive. Reception was always helpfull on giving suggestions and answers. Small and clean gym. Quite good breakfast.

The room that I stayed (131n) was next to the elavator and was noisy. Quite ofter I was waking up cause of that.

The hotel is good, clean, the hotel staff is frendly and helpful. The location is ok, about 5 km from the city center. If you arrived by car, there is no problem to find the parking place near the center (for instance, Montenapoleone) and walk 5 minutes. It is also possible to get there by taxi or tram N 14 but you must keep in mind that it is not possible to buy tickets inside the tram or on the stop. The tickets are only available in the tabacco shops that are closed in the enenings and on Sundays. Negative: the soundproofing is very poor, you can hear the noise and voices from the street and the neighbours. Use earplugs.

Location near fair ground

The Hotel staff are very bfriendly and hospitable. Eventhough is it a small hotel but you can feel their personalized services.

Good staff,easy to reach center of town,perfect, nice breakfast also.

Shuttle bus transfer from new fiera Milano to hotel during mce expo